Contents
Update: 2021/09/01
| Theme | 『Digital Innovation and CRM(CCRM)』 |
|---|
| Sponsor | Research Environment for Global Information Society, Inc. (ReGIS Inc.) |
|---|---|
| Co-sponsor | CRM Association Japan |
| Date | June 22, 2021(TUE) 13:30--17:00 （WebEx IN 13:15～） |
|---|---|
| Place | Virtual Event(WebEX) |
Update: 2021/09/01
<Program> | |
13:30 | Opening |
13:35 | Opening Remarks
Ms. Rie Matsumoto, Principal Deputy Director, IT Innovation Division, Commerce and Information Policy Bureau, Ministry of Economy, Trade and Industry (METI) |
13:45 | "Digital Innovation and CCRM - Global Viewpoint"
|
14:40 | <2020 CRM Best Practice Award Winner>：
"Time resolution model by using dialogue AI" <Member, CRM Association Japan> |
15:10 | Break |
15:20 | <2020 CRM Best Practice Award Winner>："Fan creation entry model"
<Director, CRM Association Japan> |
15:50 | <2020 CRM Best Practice Award Winner>：
"Customer problem-solving proposal model" Mr. Tomoyuki Nagata, Marketing Department, Business Innovation Headquarters Executive Manager, NIPPON TELEGRAPH AND TELEPHONE EAST CORPORATION <Member, CRM Association Japan> |
16:20 | <2020 CRM Best Practice Award Winner>：
"VR model for creating the future of the region" Mr. Yuji Shirahama, Kanazawa Office Director, Tokyo Headquarters System Sales Group - VC Team Leader, FORUM8 Co., Ltd. <Founder director company, CRM Association Japan> |
16:50 | Q&A / Closing Address |
17:00 | Close |
| Fee ＊Tax not included. |
GIS Forum Member （Invitation:Free） GIS Forum Member Company （\2,000） CRM Association Member （Invitaion:Free） CRM Association Member Company （Invitation:Free） Junkyo Member （\2,000） Visitor （\10,000） |
|---|
| Deadline | June 18 (FRI) |
|---|---|
| Registration Contact | FAX: 03-5361-3123 e-Mail: forum2@re-gis.com GIS FORUM Office Ritsuko Ono |
| Fax Sheet | GIS_FORUM_121_CRM_Forum_2021_EntryFoum_Eng.docx |
| Contact us | GIS FORUM Office Ritsuko Ono TEL:03-5360-8300 |
* Cancellation to be notified by 6/21(MON)13:00 to GIS Forum Office.
(Please understand that our invoice will be effective after that )
* Place: Tokyo American Club. See detail in the program.