Contents
Update: 2021/02/26
| Sponsor | Research Environment for Global Information Society Inc. (ReGIS Inc.) |
|---|---|
| Co-sponsor | CRM Association Japan |
| Cooperation | TechMatrix Corporation |
| Date | July 6 (Thu) |
|---|---|
| Part1 | 13:30--18:20 (13:00Reception） |
| Part2 | 18:30--20:15 (18:20Reception） |
| Place | Tokyo American Club （2-1-2 Azabudai, Minato-ku, Tokyo） B2F （Access） |
| Part1 | Manhattan III (B2F) |
| Part2 | Brooklyn I & II (B2F) |
Update: 2021/02/26
| <Program> -Part 1- Tokyo American Club (B2F) Manhattan III M.C.: Atsushi Otsuka, Senior Director, CRM Association Japan [Board of Director, SIOS Technology, Inc.] | |
13:30 | Opening |
13:35 | "Rebirth of Japan is only based on the open and global innovative CCRM!"
|
14:35 | "Using Artificial Intelligence to Know, Engage,
and Serve Your Customers Better" |
15:35 | Break |
15:45 | <2016 CRM Best Practice Award Winner>
"Digital ShiftRetail Real-World Use Model" <Director Company, CRM Association Japan> |
16:05 | <2016 CRM Best Practice Award Winner>
"Contact Center PDCA Implementation Model" Mr. Takayoshi Iwamae, Manager, Mitsui Sumitomo Insurance Company, Limited <Member, CRM Association Japan> |
16:25 | <2016 CRM Best Practice Award Winner>
"Acting with a prediction type CRM Model" Mr. Masao Kodama, Executive Officer, Strategic Alliance, SATO HOLDINGS CORPORATION <Director, CRM Association Japan> |
16:45 | 【Panel Discussion】
Theme："CCRM View from CRM Users and CRM Vendors" <Panelist> <company name : In the order of the Japanese alphabet>
<Moderator>
Junkyo Fujieda, Chairman, CRM Association Japan> |
18:10 | Closing address |
18:20 | Part1 Close |
| <Program> "GIS Forum & CRM Association Japan Members and Visitors Joint Communication Party" M.C.: Takayuki Atsumi, Dirctor, CRM Association Japan
[Senior Vice President, Dentsu Isobar Inc.] | |
18:30 | Opening Remarks:
Kanpai:
Mr. Atsushi Otsuka, Board of Director, SIOS Technology, Inc.
<Senior Director, CRM Association Japan> Closing Remarks:
Mr. Naoki Hashi, President, Daiki Information System
<Senior Director, CRM Association Japan> |
20:15 | Part2 Close |
| Part1 | GIS member／OPEN member：\5,400 Visitor：\54,000 |
|---|---|
| Part2 | GIS member／OPEN member：\6,480 Visitor：\19,440 |
| Deadline | July 3 (Mon) |
|---|---|
| Registration Contact | FAX: 03-5361-3123 e-Mail: forum2@re-gis.com GIS FORUM Office Ritsuko Ono |
| Contact us | GIS FORUM Office Ritsuko Ono TEL:03-5360-8300 |
* Cancellation to be notified by 7/4(TUE) 13:00 to GIS Forum Office.
(Please understand that our invoice will be effective after that )
* Place: Tokyo American Club. See detail in the program.