GIS Forum TOKYO #57

1. Summary
2. Program

Theme	『Customer Centric Relationship Management』

Sponsor	Research Environment for Global Information Society Inc. (ReGIS Inc.)
Co-sponsor	CRM Association Japan
Cooperation	Cognos K.K
Cooperation	eMplex Co., Ltd.
Cooperation	Microsoft Co., Ltd.

Date	July 12 (Thu), 2007
Part1	13:30--18:25（13:00より受付）
Part2	18:30--20:30（18:10より受付）
Place	Tokyo American Club (2-1-2 Azabudai, Minato-ku, Tokyo Tel: 03-3583-8381)
Part1	4F Ball Room
Part2	3F Mt. Vernon & Monticello

< Program> Part 1 Tokyo American Club 4F Ball Room
                                       Moderator: Shigeru Fujisaki, ReGIS Inc.
13:30  Opening Speech
        Mr. Tetsuo Matsui, Director for Business Support,
Small and Medium Enterprise Agency, METI
 
13:40  "Latest ICT status and Customer Centric Relationship Management (CCRM)"
        Junkyo Fujieda, President & CEO of ReGIS Inc. &
 President of CRM Association Japan

14:30  "CRM GURU, founded CRM potal which has 3 billion members,
talks about world wide CRM tide"
        Mr. Bob Thompson, Founder of CRM GURU &
CEO of CustomerThink Corporation

15:40  Break

15:50  "Lesson learned from the experience NTT DoCoMo"
        Mr. Kouji Ohboshi, Chairman of CRM Association Japan
        (Corporate Advisor of Japan Excel-Management Consulting Co., Ltd.,
the ex-chairman of NTT DoCoMo)

16:10  "Matsushita Electric Industrial Co., Ltd.-CRM 2006 Best Practice Award
        Global Development Model"
        Ms. Chisato Hoshide, Manager, National Appliance Marketing Division,
                           Matsushita Electric Industrial Co., Ltd.
16:40  "Panel Discussion"
        Theme 1: "Vendor representatives' view of Customer Centric Management"
          <Panelists>
          - Mr. Shigeki Miyo, Senior Manager, MBS Marketing,
MBS Product Marketing Division,
MBS Sales & Marketing Group, Microsoft Co., Ltd.
          - Mr. Yutaka Kanno, Manager, Pre-sales Dept., Sales Division, Cognos K.K.
          - Mr. Hideali Sawanobori, President, eMplex Co., Ltd.
         <Moderator>
           Mr. Junichi Kadokura, Executive Director, CRM Association Japan

        Theme 2: "2006 Best Practice Awarded Companies' view of Customer
Centric Management"
          - Mr. Junichi Kadokura, Executive Director, CRM Association Japan
          - Mr. Hiroshi Furubayashi, Director, Global Research Forum of
CRM Association Japan
         <Moderator>
           Mr. Toshinao Abe, Director, Administration Office of
CRM Association Japan

18:00  Closing & Next Forum Introduction
        Junkyo Fujieda, President & CEO of ReGIS Inc. &
President of CRM Association Japan

18:15  Part 1 Close
<Program> Part 2 Tokyo American Club 3F Mt. Vernon & Monticello
Joint communication party among GIS Forum members, CRM Association Japan members & visitors.
                          Moderator; Mr. Toshinao Abe, Director, Administration Office of CRM Association Japan

18:20  Opening Speech
Mr. Takamitsu Kumasaka, President & CEO, FujiSankei Business i
Mr. Yasunao Komatsu, Director, Information Promotion,
The Japan Chamber of Commerce & Industry

20:00  Speech  Mr. Hisashi Yamamoto, Executive Director of CRM Association Japan

20:20  Part 2 Close

Registration Contact	FAX: 03-5361-3123　e-Mail: forum2@re-gis.com GIS FORUM Office Ritsuko Ono
Contact us	GIS FORUM Office Ritsuko Ono TEL:03-5360-8300

* Admission ticket will be sent to you after your registration is confirmed.
* Place: Tokyo American Club. See detail in the program.